Customer Service Policy

Last Updated: December 15, 2022


Our vision is to provide Discount Hardware Direct customers with exact information relating to our products. We wish to open doors to a new world, the world of high quality and durable doors and door hardware.

We are committed to providing excellent customer service! At Discount Hardware Direct we strive to provide the best possible customer service for all of our clients. 

We make sure all customers will be highly satisfied with the service provided.

If you have any questions or concerns, please contact or call +1 866-711-1616.

Customer Service Opening Hours: Monday - Friday 8am - 5pm EST.

Thank you for choosing Discount Hardware Direct LLC!

Please keep in mind that only logged in users can submit questions.