Resources

Customer Service Policy
Last Updated: December 15, 2022  Our vision is to provide Discount Hardware Direct customers with exact information relating to our products. We wish to open doors to a new world, the world of high quality and durable doors and door hardware. ...
Special orders
Last Updated: December 15, 2022  Special orders are non-standard sizes, custom colors, custom mortise services, custom hardware, custom furniture, pre-hung units, custom packing, pre-cut units, or any other customization that needs to be applied...
Terms and Conditions
Last Updated: December 15, 2022  INTRODUCTION  Use of this Website, www.discounthardware.com and the purchase of the goods and services offered on this Website or any purchase from Discount Hardware Direct...
2 Years Limited Warranty
Last Updated: December 15, 2022  All our Products come with 2 (two) Year Limited Warranty. Original User: The Original User will return the defective Product to the retailer from whom it was purchased, accompanied by a statement...
Disclaimer for Installation Service
Last Updated: December 15, 2022  To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied...
Shipping Policy
Last Updated: December 15, 2022  Discount Hardware Direct LLC ships to 48 States of the United States and to Canada. We use trackable shipping methods. All shipping services occur only during business days (that is Monday through Friday; not weekends...
Privacy Policy
Last Updated: December 15, 2022  This Privacy Policy governs the manner in which Discount Hardware Direct LLC (“Discount Hardware,” “we” or “us”) collects, uses, maintains, and discloses information collected from users (“users”. “user” or “you...
Disclaimer
Last Updated: December 15, 2022  To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied...
Returns and Refund Policy
Last Updated: December 15, 2022  At Discount Hardware Direct LLC, we take pride for the exceptional quality and craftsmanship of the Hardware, Furniture, and Doors we manufacture and sell. We are paying maximum attention to the details in the design...
Terms of Sale
Last Updated: December 15, 2022  Please make sure to read the following section carefully, as the terms apply to all purchases from Discount Hardware Direct LLC. The listing and any graphics, photos, models, or representations associated with ...
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